b'Annual Report 2023/24Quality &GovernanceThe audits during 2023-24 aligned with Praxis Cares regulatory and governance focus areas.External Accreditation Internal AuditWe are proud to have retained ourA total of 102 internal audits ISO9001:2015 certification, thewere completed during the year, globally recognised standard forwith each operational setting Quality Management Systems (QMS).undergoing at least one audit, This certification underscores ourand additional audits conducted commitment to continuousbased on specific risk factors or improvement, ensuring that werequests. We successfully consistently meet stakeholder needsaddressed and resolved all non-and maintain high-quality standardscompliances for the year within in the delivery of our goods andthe designated timelines. All services. issued quality improvement In addition, we successfully retainedplans were successfully our CHAS (Contractors Health andimplemented, driving meaningful Safety Assessment Scheme)improvements throughout the certification, demonstrating ourorganisation.ongoing adherence to rigorous health and safety standards.48 49'